Procurement workflow automation
Supplier Portal Collaboration
Connect supplier portals, Excel, and email so ClawX can submit requests, maintain shipment data, draft replies, and archive results.
Solution overview
Procurement staff log in to supplier portals to submit requests and maintain shipment information while also processing supplier emails and Excel data. ClawX takes over fixed, repetitive web operations and data preparation, while procurement staff retain exception handling and final confirmation.
- Business scenario
- Procurement staff log in to supplier portals, submit requests, maintain shipment information, and concurrently process supplier emails and Excel data.
- Entry points
- ClawX + supplier website (TI) + Excel + enterprise email.
- Current workload
- 2–5 procurement specialists processing hundreds of orders and shipment records each day.
- Execution cycle
- Executed daily in multiple batches.
- Outcome after adoption
- Automatically log in to supplier websites, enter information, process Excel files in batches, and reply to emails; staff only handle exceptional business cases.
Acceptance criteria
| Before | After | |
|---|---|---|
| Web-operation automation completion rate | — | 95%+ |
| Automatic Excel data-processing rate | — | 95%+ |
| Reduction in repetitive manual operations | — | 90%+ |
| Automatic email-reply rate | — | 90%+ |
| Automated process execution | — | Standardized |
Customer background and business challenge
Enterprise type
Large electronics manufacturing services (EMS) enterprise whose procurement collaboration spans multiple suppliers, multiple order batches, and frequent shipment-information maintenance.
Business department
Procurement (Purchasing), typically with 2–8 procurement specialists responsible for supplier collaboration, order maintenance, and shipment follow-up.
Knowledge sources
Procurement SOPs, supplier-website operating standards, Excel data templates, and email reply templates.
Current pain point
Staff must log in to multiple supplier websites every day; website applications and information-entry steps are fixed and repetitive; shipment data must be manually prepared in Excel before upload; and email notifications and replies depend on manual processing.
Implementation panorama
Before · SOP
- 1Receive procurement requirements
- 2Log in to the supplier website (TI)
- 3Find orders
- 4Enter application information
- 5Download/upload Excel
- 6Prepare shipment data
- 7Submit through the website
- 8View processing results
- 9Write the reply email
- 10Send to the supplier
- 11Archive records
After · SOP
- 1Import procurement requirements
- 2ClawX automatically logs in to the supplier website
- 3Automatically enter application information
- 4Automatically process Excel data
- 5Automatically submit through the website
- 6Retrieve the latest shipment results
- 7Automatically generate the reply email
- 8Human confirmation and sending
- 9Automatically archive records
Real-world workflow
Import requirements
The procurement specialist imports procurement requirements and the shipment Excel file into ClawX.
Portal operations
ClawX automatically logs in to TI and other supplier portals, queries orders, and fills in forms.
Process Excel
Automatically clean, transform, and validate shipment data and complete website submission.
Generate email
Automatically generate a supplier reply email based on the processing result.
Confirm and archive
Procurement staff confirm exceptions and send the email; processing records are archived automatically.
Implementation results and value data
| Before | After | |
|---|---|---|
| Web-operation time | 2–3 hours/day | 30–50 minutes/day |
| Excel data processing | Manual preparation | Automatic batch processing |
| Website data-entry method | Manual entry | Automatic entry |
| Email replies | Written manually | Emails generated automatically |
| Archive completeness | Emails and Excel files stored separately | A unified record is generated automatically |
| New-hire training cycle | 2–3 weeks | 5–7 days |
| Exception-handling efficiency | Manual tracking of all cases | Focus on exceptional business cases |
Before-and-after comparison
Before
Procurement specialists log in to TI and other supplier portals based on procurement requirements, query orders and enter application information, then prepare Excel shipment data from supplier feedback and upload it to the website for submission.
After the business process is complete, they must also write an email to the supplier confirming the processing result.
After
The procurement specialist imports procurement requirements into ClawX. The system automatically logs in to the supplier website, completes application-form entry and data submission, and processes Excel shipment data concurrently.
After the business process is complete, a reply email is automatically generated from the processing result; procurement staff only need to confirm exceptions and send the email.
Delivered value
Automated supplier-portal operations
Automatically log in, fill in forms, and submit applications.
Intelligent Excel data processing
Automatically prepare, transform, and validate shipment data.
Automated email collaboration
Automatically generate reply emails based on processing results.
Unified business process
Connect the web, Excel, and email.
Faster procurement response
Accelerate supplier-information processing and close the feedback loop.
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